Wow, this is an incredibly comprehensive and well-designed infographic from BargainFox. Интернеттеги ар тараптуу статистика менен керектөө жүрүм-туруму, it sheds light on what exactly is impacting conversion rates on your e-commerce site.
Every aspect of the e-commerce experience is provided for, including the website design, video, usability, speed, payment, security, abandonment, returns, customer service, live chat, reviews, testimonials, customer engagement, mobile, coupons and discounts, shipping, loyalty programs, social media, social responsibility, and retail.
Here are some key E-Commerce Consumer Behavior Statistics:
- XNUMX% of consumers consider visual appearance to be a factor in purchase decisions
- Replacing images with Video on landing pages increases conversions by XNUMX%
- Purchase increased by XNUMX% when forced registration is removed from checkout pages
- Amazon found for every XNUMX milliseconds of load time, there's a XNUMX% decrease in sales
- PayPal transactions have XNUMX% higher checkout conversion rates than non-PayPal
- Adding a XNUMX% Money Back Guarantee төш белги конверсия курстарын 32% га көтөрдү
- XNUMX% is the average online cart abandonment rate based on XNUMX different studies
- XNUMX% of shoppers would shop more with online retailers that offer hassle-free returns
- XNUMX% of online shoppers prefer to use a тел to contact vendors
- Жандуу маек helps to increase BXNUMXB conversion rates by at least XNUMX%
- сын-пикир produce an average XNUMX% uplift in sales
- Adding Баалоо increases website conversions by XNUMX%
- Engaged customers are XNUMX times more likely to try a new product or service
- XNUMX% of smartphone users abandon sites that aren't мобилдик жооп
- XNUMX% of shoppers prefer арзандатуулар on purchases over loyalty program points or gift baskets
- XNUMX% of shoppers indicated they'd abandon a purchase if they found out there wasn't эркин жеткирүү
- Орточо repeat customer spends XNUMX% more within XNUMX years than the first six months
- XNUMX% of online shoppers discovered new products while using коомдук Медиа
- XNUMX% of respondents are willing to pay more if the company is dedicated to social or environmental өзгөртүү
- XNUMX% of online shoppers like to shop at small and local retailers
BargainFox gathered XNUMX proven statistics from major research studies and business publications and presented them in this infographic to demonstrate those XNUMX key factors that determine consumer behavior in e-commerce.